Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you join our waitlist or place an order
• Shipping and billing address for order fulfillment
• Payment information (processed securely through our payment provider)
• Any messages or inquiries you send us

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. We use cookies and similar technologies to improve your experience, analyze site traffic, and understand usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Notify you about product launches and promotions (if you opted in)
• Respond to your questions and requests
• Improve our website and product offerings
• Detect and prevent fraud

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and email service providers. These providers are required to protect your information and use it only for the services they provide to us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where we rely on consent for processing

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of the website.

8. Third-Party Links

Our website may contain links to third-party websites, such as our social media pages. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us on Instagram at @trysheba.